Getting started with Roze Remit only takes a few minutes:
That's it — your Roze Remit profile has been successfully created!
Once your profile is created, you'll need to complete it before sending money:
Your profile is now complete, and you're ready to start sending money!
No. Each individual is only permitted to have one Roze Remit profile. If we identify duplicate profiles, we may suspend or close the additional account in line with our terms and conditions. If you are having trouble accessing your existing profile, please contact our support team, and we will be happy to assist you.
You can upload your documents quickly and easily:
Choose to upload an image or file and submit it
Uploading your photo ID is quick and easy:
Your photo has been successfully submitted for review.
Verification times may vary depending on the documents and information provided. To help us verify your profile as quickly as possible, we recommend double-checking that all your details are accurate and your documents are clear and complete before submitting. If we need anything further from you, our team will be in touch.
In some cases, we may request a bank statement as proof of funds to comply with financial regulations and anti-money laundering requirements. This helps us verify the source of your funds and ensure your account and transfers remain secure. Rest assured, any information you provide is handled securely and in line with applicable data protection laws.
If you have any questions or concerns about this request, please don't hesitate to contact our support team — they're available 24/7 and happy to help.
A sanctioned person or entity is someone who has been placed on a restricted list by international regulatory authorities, such as the United Nations, the European Union, or other relevant government bodies. Roze Remit is legally required to screen all transfers against these lists to prevent financial crime and ensure compliance with international regulations.
If a transfer involves a sanctioned person or entity, we are obligated to block or decline the transfer. If you believe your transfer has been incorrectly flagged, please contact our support team for further assistance.
If your document is rejected, don't worry — we will notify you via email with the reason and next steps.
Resetting your password is simple, and you can do it using your registered email address
Once confirmed, your password has been successfully updated — you can now log in with your new password
Yes, you can update your personal details after signing up. However, once your information has been updated and your account has been verified, any further changes will need to go through our customer support team, so we can keep your account secure and accurate.
Your Roze ID is your unique customer identifier, which can be found on the home screen of your app. You can also use your Roze ID as your referral code to invite family and friends to Roze Remit.
If you’d like to close your account, simply email us from your registered email address with your request and the reason for closing it, and our team will take care of the rest for you. If you ever change your mind, reactivating your account is just as easy — send us an email from the same registered address, and we'll review your request and get back to you as soon as possible. We’ll help you get back up
You can request to close your Roze Remit account by sending an email to [email protected] from your registered email address. Please be aware that certain information may be retained to comply with legal and regulatory requirements. Any information we retain will remain secure and confidential.
Looking for an app to send money?
Free from hidden fees, you’ll always get the mid-market exchange rate with Roze Remit.
Save your favorite currencies to check how the exchange rate changes over time.
Know exactly what you’ve spent, as soon as you spend it.
