Cookies Policy

1. Who We Are And Scope

This Policy explains how Roze Int (Pvt) Ltd trading as Roze Remit uses cookies and similar technologies on our website and mobile apps. It should be read with our Privacy Policy. Country-specific consent rules are applied via our cookie banner or in-app settings where required by law.

2. What Cookies And Similar Technologies Are

Cookies are small files stored on your browser. We also use similar technologies such as local storage, session storage, software development kits in our apps, and device identifiers. These technologies help us keep you signed in, secure the service, remember preferences, and understand how our site and apps are used.

3. How We Use Cookies And Similar Technologies

We group technologies into the categories below. Some are essential to provide the service; others are optional and used only with your permission where required.

3.1. Strictly necessary

Enable core features such as secure login, session management, payment flow continuity, load balancing, and cookie consent storage. These cannot be turned off in our systems.

3.2. Security and fraud prevention

Help detect and prevent abuse, for example bot detection, device integrity checks, rate limiting, and protection against account takeover.

3.3. Preferences and functionality

Remember choices such as language, country, and UI settings so you do not have to re enter them each visit.

3.4. Performance and analytics

Measure usage and performance, diagnose errors, and improve features. Metrics can include page and screen views, clicks, session duration, and crash reports. Where required by law, these run only after you accept analytics cookies.

3.5. Marketing and attribution

Measure the effectiveness of our own campaigns and show relevant content. These are optional and will only run if you accept marketing cookies where required.

4. Your Choices And Consent

Our cookie banner lets you choose which categories to allow. Strictly necessary cookies are always on because the site/app will not work without them. Security/fraud, preferences, analytics, and marketing cookies are optional and, where required by law, only run after you accept them. You can change or withdraw your choices at any time via the Cookies settings link in the footer or in-app settings. Withdrawing consent does not affect cookies already set before you changed your settings, but we will stop using optional categories going forward.

5. Managing Cookies In Your Browser Or App

You can block or delete cookies using your browser settings; instructions are available in your browser’s help pages. Blocking strictly necessary cookies may break login, payments, or other core features. On mobile apps, you can reset advertising identifiers and limit tracking in your device settings; some SDKs are essential for security and functionality and cannot be disabled. We do not currently respond to do-not-track signals; your choices are managed through our banner and settings.

6. Retention And Expiry

Session cookies expire when you close your browser. Persistent cookies and local storage remain for a set period that depends on their purpose (for example, days for session continuity, months for preferences, up to 13 months for analytics or marketing where permitted). Security and telemetry data may be retained in our logs for 12–24 months to detect fraud and protect the service. See our Privacy Policy for broader data-retention rules and your rights.

7. Cookie List And Updates

We maintain a cookie list that identifies the technologies we use and why. It is reviewed and updated when our partners or purposes change. The list shows:

• name and provider
• purpose and category
• type (cookie, local storage, SDK)
• expiry